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Privacy Policy

Our Privacy Policy

PROCSD ("PROCSD," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store and safeguard information when you download, access or use the PROCSD mobile application and related services (collectively, the "App"). By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of the App and delete it.

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Privacy Policy

Our Privacy Policy

PROCSD ("PROCSD," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store and safeguard information when you download, access or use the PROCSD mobile application and related services (collectively, the "App"). By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of the App and delete it.

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Last Updated: June 1, 2026

IMPORTANT DISCLAIMERS

PROCSD is a non-medical, educational and self-help application designed to assist users with personal habit tracking and motivation related to reducing ultra-processed food consumption.

The App is not a healthcare service, medical device, therapy platform, counseling service or treatment program.

PROCSD does not provide medical advice, diagnosis or treatment.

PROCSD does not create, receive, maintain or transmit Protected Health Information under HIPAA and the App is not a substance use disorder treatment program.

No doctor–patient, therapist–client or healthcare provider relationship is created through the App.

Information entered by users may include personal or sensitive dietary and behavioral information. Such information is voluntarily entered by users for personal habit tracking purposes within the App.

Users seeking professional assistance related to disordered eating, addiction or mental health concerns should consult a qualified healthcare professional.

Informational and Self-Help Use

The App is intended to provide informational tools and personal habit-tracking features to support user-directed behavior change related to ultra-processed food consumption.

PROCSD does not monitor user activity outside the App and does not guarantee any specific outcomes related to dietary change, habit formation or abstinence from ultra-processed food.

Users remain solely responsible for their personal decisions, actions and behaviors. The App should not be relied upon as a substitute for professional medical, nutritional, psychological or counseling services.

1. INFORMATION WE COLLECT

We collect only the data necessary or voluntarily provided to deliver App functionality, personalization, insights and improvements.

1.1 Information You Provide

Account Information

When creating an account, we may collect:

  • Email address

  • Name

  • Age

  • Gender

  • Sign in method (Apple or Google)

  • Account creation date

  • Last sign in date

Profile and Preferences

Users may voluntarily provide additional information such as:

  • Personal motivation for quitting ultra-processed food (My Why)

  • Notification preferences

  • Daily habit completion preferences

Providing this information is optional.

Habit Tracking and Behavioral Logs

Users may voluntarily enter information relating to personal habits including:

  • Streak tracking and relapse logs

  • Journal entries

  • Daily activity completions

  • Craving events

  • Lesson completions

  • My Why text

This information is used solely to generate in-App tracking tools, visualizations, reminders and insights controlled by the user. PROCSD does not independently verify the accuracy of such entries.

Payment and Subscription Information

Subscriptions are purchased through the Apple App Store. Payment processing is handled by Apple and RevenueCat. PROCSD does not store credit card numbers or payment credentials. Payment processors handle payment data according to their own privacy policies.

1.2 Automatically Collected Information

Device and Technical Information

This may include:

  • Device model and type

  • Operating system version

  • App version

  • Device identifiers permitted by the platform

  • IP address

  • Crash reports and diagnostics

Usage and Analytics Data

We may collect data regarding how users interact with the App such as:

  • Features used

  • Session duration

  • Navigation patterns

  • Performance metrics

  • Error logs

Analytics may be processed through Mixpanel, Adjust or similar services. Analytics data is used solely to improve functionality, reliability and product performance.

Permissions

The App may request optional permissions including:

  • Push notifications

  • Camera access for profile avatars

Permissions are requested only when necessary and may be revoked through device settings. PROCSD does not access contacts, microphone or precise geolocation.

1.3 AI Coaching Data

The App includes an AI coaching feature called Sage, powered by Anthropic's Claude API. When you send messages to Sage, your message content is processed by Anthropic to generate responses. Conversation history is limited to the current session and is not stored permanently. PROCSD does not share your personal identity with Anthropic. Please review Anthropic's privacy policy for information on how they handle API data.

2. SENSITIVE PERSONAL INFORMATION

Certain information voluntarily entered by users may relate to personal dietary habits, emotional states or behaviors associated with ultra-processed food consumption.

In some jurisdictions, such information may be considered sensitive personal data.

PROCSD processes such information only:

  • To provide habit tracking features requested by users

  • To generate user-controlled progress metrics

  • To enable App functionality

Sensitive behavioral and dietary information is never:

  • Sold

  • Used for advertising profiling

  • Shared with data brokers

Users may delete entries or request deletion of their account at any time.

3. USER CONTROL OVER PERSONAL ENTRIES

Personal logs and notes entered into the App are created and controlled by the user.

PROCSD does not independently evaluate or interpret user entries as medical, nutritional or psychological assessments.

Users control whether to enter, edit or delete information.

PROCSD does not monitor personal logs except where necessary to maintain platform integrity, enforce Terms of Service or investigate misuse.

4. HOW WE USE INFORMATION

Information collected through the App may be used to:

  • Provide App functionality

  • Maintain user accounts

  • Generate habit tracking insights and progress analytics

  • Improve product performance and reliability

  • Communicate service updates or support responses

  • Process subscriptions and billing

  • Detect fraud or abuse

  • Enforce our Terms of Service

  • Comply with legal obligations

Sensitive behavioral and dietary information is used only for user-requested functionality.

5. LEGAL BASIS FOR PROCESSING (EEA AND UK)

Where the General Data Protection Regulation (GDPR) applies, we process personal data under the following legal bases:

Performance of a Contract — Processing necessary to provide the App and its services.

Legitimate Interests — Security, analytics, fraud prevention and product improvement.

Consent — Optional features such as notifications or analytics where required.

Legal Obligations — Processing required to comply with applicable laws.

6. DATA SHARING AND DISCLOSURE

PROCSD does not sell personal information.

Information may be shared only in limited circumstances.

6.1 Service Providers

We may share information with vendors that assist with operating the App including:

  • Supabase — cloud hosting and database infrastructure

  • RevenueCat — subscription management and processing

  • Apple App Store — payment processing

  • Anthropic — AI coaching responses via the Sage feature

  • Mixpanel — analytics and product insights

  • Adjust — attribution and marketing analytics

These providers are contractually required to protect personal information and process it only for authorized purposes.

6.2 Legal Compliance and Safety

We may disclose information if required to:

  • Comply with law, subpoena or court order

  • Enforce our Terms of Service

  • Protect user safety

  • Investigate suspected abuse or unlawful conduct

6.3 Business Transfers

If PROCSD undergoes a corporate transaction including a merger, acquisition, restructuring or sale of assets, user information may be transferred to the successor entity. Any acquiring entity will be required to process personal information in a manner consistent with this Privacy Policy or provide notice of any material changes.

7. DATA SECURITY

PROCSD uses industry-standard safeguards designed to protect personal information including:

  • Encryption in transit

  • Row level security on all database tables

  • Access controls

  • Secure cloud infrastructure via Supabase

  • Security monitoring and reviews

Despite these safeguards, no system can guarantee absolute security. Users should protect their account credentials and notify us of suspected unauthorized access.

8. SECURITY INCIDENTS

In the event of a confirmed data security incident involving unauthorized access to personal information, PROCSD will take reasonable steps to investigate, mitigate potential harm and provide notice where required by applicable law.

Notifications may be delivered through the App, by email or by other reasonable communication methods.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide the App's functionality, maintain user accounts, support habit-tracking features, process subscriptions and comply with legal or regulatory obligations.

When a user deletes their account or submits a verified deletion request, we will take reasonable steps to delete or permanently anonymize the associated personal information within a reasonable timeframe, unless retention is required to comply with applicable law, resolve disputes, enforce our Terms of Service or prevent fraud.

10. COOKIES, TRACKING TECHNOLOGIES AND ANALYTICS

The App may use software development kits (SDKs) and similar technologies to support functionality, analytics and service performance.

These technologies may be used to:

  • Remember user preferences

  • Measure App performance and reliability

  • Analyze feature usage and user engagement

  • Improve product functionality

PROCSD does not use sensitive behavioral data, habit logs or personal recovery information for advertising targeting or marketing profiling.

11. AGGREGATED AND DE-IDENTIFIED DATA

PROCSD may create aggregated or de-identified information derived from App usage that does not reasonably identify individual users. This information may be used to analyze usage patterns, improve App functionality, develop new features and conduct research and statistical analysis.

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, including the GDPR for EEA users, you may have the following rights regarding your personal information:

  • The right to request access to the personal information we hold about you

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your personal information

  • The right to request restriction of certain processing activities

  • The right to object to certain types of processing

  • The right to withdraw consent where processing is based on consent

  • The right to data portability

You may exercise these rights by contacting us at support@procsd.app

We will respond to verified requests within the timeframes required by applicable law, generally within 30 days.

13. INTERNATIONAL DATA TRANSFERS

Information may be processed or stored outside your country of residence, including in the United States where our service providers Supabase, RevenueCat and Anthropic operate.

Where required by law, international transfers are protected through appropriate safeguards such as Standard Contractual Clauses in accordance with GDPR requirements.

14. AUTOMATED INSIGHTS AND ALGORITHMIC PROCESSING

The App uses automated systems to generate progress insights, reminders and habit analytics based on information users voluntarily enter.

These systems are designed solely to assist users in tracking dietary habits and motivations. They do not constitute medical, nutritional or psychological evaluation. Users remain in control of the information they enter and may delete it at any time.

15. AGE RESTRICTIONS

PROCSD is intended for users aged 13 and above. By creating an account or using the App, you represent and warrant that you meet this age requirement.

We do not knowingly collect personal information from children under 13. If we learn that an account belongs to a user under 13 we reserve the right to suspend or terminate the account and delete associated personal information.

16. THIRD-PARTY SERVICES

The App integrates with third-party services including Supabase, RevenueCat, Apple App Store, Anthropic, Mixpanel and Adjust. This Privacy Policy does not apply to those services. Users should review the privacy policies of those providers.

17. ACCOUNT DELETION

Users may delete their account through the App settings under Profile → Settings → Profile → Delete profile and data.

Deletion will remove personal data associated with the account except where retention is required by law.

You may also request account deletion by contacting support@procsd.app

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Material updates may be communicated through the App, by email or by posting an updated policy at procsd.app/privacy-policy.

Continued use of the App after updates constitutes acceptance of the revised policy.

19. CONTACT

If you have questions about this Privacy Policy or your privacy rights, contact:

support@procsd.app

PROCSD Netherlands